Studio Rules

Durasi Kelas & Kedatangan
  • Setiap sesi kelas berlangsung selama 50–55 menit.
  • Member diharapkan datang 10–15 menit sebelum kelas dimulai untuk persiapan dan menghindari keterlambatan.
  •  Toleransi keterlambatan maksimal 10 menit. Keterlambatan lebih dari 10 menit akan menyebabkan member melewatkan sesi pemanasan demi keamanan dan kenyamanan tubuh.
Reschedule & Penggantian Kelas

Kami memahami bahwa terkadang ada perubahan rencana. Agar jadwal kelas tetap berjalan dengan baik dan slot dapat dikelola untuk seluruh member, perubahan jadwal memiliki batas waktu yang perlu diperhatikan.

  • Reschedule kelas hanya bisa dilakukan maksimal 1 jam sebelum kelas dimulai. Apabila dilakukan lebih dari waktu tersebut, maka sesi akan dipotong atau hangus. Pengecualian berlaku untuk kejadian luar biasa.
  • Penggantian kelas TIDAK diperbolehkan setelah kelas berlangsung lebih dari 5–10 menit, kecuali karena kondisi kesehatan yang muncul secara tiba-tiba.
Pakaian & Kaos Kaki

Untuk menjaga keamanan dan kenyamanan selama latihan, yuk pastikan pakaian dan perlengkapan yang digunakan sudah sesuai sebelum kelas dimulai.

  • Member WAJIB mengenakan pakaian olahraga (sporty) dan kaos kaki anti-slip selama mengikuti kelas.
  • Apabila tidak mengenakan kaos kaki anti-slip, member TIDAK diperkenankan mengikuti kelas.
  • Mohon untuk TIDAK menggunakan sepatu, atau baju/celana untuk bepergian seperti jeans atau blouse.
Penggunaan Loker

Loker disediakan untuk membantu kamu menyimpan barang selama mengikuti kelas. Setelah selesai digunakan, mohon pastikan loker dikosongkan dan dikembalikan seperti semula.

  • Life Pilates menyediakan loker untuk menyimpan barang pribadi member.
  • Loker menggunakan sistem penguncian gembok, yang dapat dibawa sendiri oleh member atau dibeli melalui Front Desk.
  • Gembok yang digunakan pada loker WAJIB dibawa kembali oleh member setelah selesai digunakan.
  • Loker harus dikosongkan dan dikembalikan dalam kondisi semula.
  • Member bertanggung jawab atas barang pribadi yang disimpan, dan Life Pilates TIDAK bertanggung jawab atas kehilangan atau kerusakan barang.
Penggunaan Handphone & Dokumentasi

Selama kelas berlangsung, kami ingin menjaga suasana tetap nyaman, tenang, dan fokus untuk semua member. Karena itu, ada beberapa ketentuan terkait penggunaan handphone, perangkat perekam, serta dokumentasi selama berada di studio.

Penggunaan Handphone

  • Member WAJIB mengaktifkan mode silent pada handphone selama kelas berlangsung demi kenyamanan dan ketenangan bersama.
  • TIDAK diperkenankan untuk memindahkan posisi handphone/perangkat perekam selama kelas berlangsung, agar tidak mengganggu fokus dan kelancaran sesi.

Pengambilan Dokumentasi

  • Pengambilan video TIDAK diperkenankan selama kelas Reformer HIIT, Silk Suspension HIIT, dan Silk Suspension.
  • Life Pilates Studio dapat melakukan dokumentasi foto, video, atau media lainnya selama kelas untuk keperluan promosi dan instruksional.
  • Apabila member tidak bersedia didokumentasikan, harap informasikan kepada Customer Relationship Officer (CRO) sebelum kelas dimulai, terutama bagi member yang melepas hijab selama kelas.
Kebersihan & Kenyamanan Bersama

Studio adalah ruang bersama. Dengan menjaga kebersihan dan kenyamanan area studio, kita dapat menciptakan lingkungan yang nyaman untuk semua member.

  • Maka karena itu member DILARANG membawa makanan, minuman (berwarna), dan merokok di seluruh area Life Pilates Studio.
  • Demi menjaga kenyamanan dan keamanan bersama, member TIDAK diperkenankan membawa anak di bawah usia 12 tahun ke area studio. Kami mohon pengertian dan kerja sama dari seluruh member.

FACILITY INFORMATION Studio Sutami/Lengkong

Informasi Fasilitas

Untuk membantu kamu tetap nyaman selama berada di studio, berikut beberapa hal yang perlu diperhatikan saat menggunakan fasilitas:

  • Member yang menggunakan fasilitas Shower Room diharapkan membawa handuk pribadi.
  • Air minum tersedia melalui dispenser untuk digunakan dengan tumbler pribadi.
Powder Table

Beberapa fasilitas tersedia untuk digunakan selama berada di area powder table. Setelah digunakan, mohon untuk mengembalikan fasilitas ke tempat yang telah disediakan. Hair straightener dan skincare yang tersedia di powder table merupakan fasilitas khusus member dan TIDAK diperkenankan untuk dibawa keluar dari area tersebut.

Penggunaan Loker

Loker disediakan untuk membantu kamu menyimpan barang selama mengikuti kelas. Setelah selesai digunakan, mohon pastikan loker dikosongkan dan dikembalikan seperti semula.

  • Life Pilates menyediakan loker untuk menyimpan barang pribadi member.
  • Loker menggunakan sistem penguncian gembok, yang dapat dibawa sendiri oleh member atau dibeli melalui Front Desk.
  • Gembok yang digunakan pada loker WAJIB dibawa kembali oleh member setelah selesai digunakan.
  • Loker harus dikosongkan dan dikembalikan dalam kondisi semula.
  • Member bertanggung jawab atas barang pribadi yang disimpan, dan Life Pilates TIDAK bertanggung jawab atas kehilangan atau kerusakan barang.
Lost & Found

Apabila ada barang yang tertinggal, member dapat mengeceknya melalui tim Life Pilates melalui channel yang tersedia.

  • Life Pilates menyediakan fasilitas Lost and Found untuk barang yang tertinggal.
  • Member dapat menanyakan atau mengecek barang yang ditemukan melalui Front Desk dan Admin Chat.
  • Barang yang TIDAK diambil dalam waktu 3 bulan, itu diluar tanggung jawab kami.

FACILITY INFORMATION Life Pilates Pop Up Studio — Anata Soekarno Hatta

Informasi Fasilitas

Studio Soetta memiliki ketentuan fasilitas yang berbeda dengan studio lainnya. Mohon diperhatikan fasilitas yang tersedia selama berada di area studio.

  • Studio Soetta TIDAK menyediakan fasilitas loker dan Shower Room.
  • Member bertanggung jawab untuk menjaga dan menyimpan barang pribadi masing-masing selama berada di area studio.
Area Studio
  • Lantai 1, termasuk area outdoor, merupakan area unisex dan dapat digunakan oleh seluruh member.
  • Lantai 2 diperuntukkan khusus bagi wanita (Women Only).
Lost & Found

Apabila ada barang yang tertinggal, member dapat mengeceknya melalui tim Life Pilates melalui channel yang tersedia.

  • Life Pilates menyediakan fasilitas Lost and Found untuk barang yang tertinggal.
  • Member dapat menanyakan atau mengecek barang yang ditemukan melalui Front Desk dan Admin Chat.
  • Barang yang TIDAK diambil dalam waktu 3 bulan, itu diluar tanggung jawab kami.
Class Duration & Arrival
  • Each class session lasts 50–55 minutes.
  • Members are expected to arrive 10–15 minutes before the class starts for preparation and to avoid lateness.
  • Late arrival tolerance is a maximum of 10 minutes. Arrivals more than 10 minutes late will result in the member missing the warm-up session for safety and body comfort.
Reschedule & Class Replacement

We understand that plans may sometimes change. To keep class schedules running smoothly and manage slots for all members, schedule changes are subject to a time limit that needs to be observed.

  • Class rescheduling can only be done a maximum of 1 hour before the class starts. If done after this time, the session will be deducted or forfeited. Exceptions apply in extraordinary circumstances.
  • Class replacement is NOT allowed after the class has been in progress for more than 5–10 minutes, except due to a sudden health condition.
What to Wear

To maintain safety and comfort during training, please make sure the clothing and equipment used are appropriate before the class starts.

  • Members MUST wear sportswear (sporty attire) and anti-slip socks while attending the class.
  • If anti-slip socks are not worn, members are NOT permitted to attend the class.
  • Please DO NOT wear shoes or outdoor clothing such as jeans or blouses.
Locker Usage

Lockers are provided to help you store your belongings while attending class. After use, please make sure the locker is emptied and returned to its original condition.

  • Life Pilates provides lockers for storing members’ personal belongings.
  • Lockers use a padlock locking system, which can be brought by the member or purchased through the Front Desk.
  • The padlock used for the locker MUST be taken back by the member after use.
  • The locker must be emptied and returned to its original condition.
  • Members are responsible for their stored personal belongings, and Life Pilates is NOT responsible for any loss or damage to belongings.
Phone & Documentation

During class, we want to maintain a comfortable, quiet, and focused atmosphere for all members. Therefore, there are several rules regarding the use of mobile phones, recording devices, and documentation while in the studio.

Mobile Phone Usage

  • Members MUST activate silent mode on their mobile phones during class for everyone’s comfort and peace.
  • It is NOT permitted to move the position of a mobile phone/recording device during class, so as not to disturb focus and the smooth running of the session.

Documentation

  • Video recording is NOT permitted during Reformer HIIT, Silk Suspension HIIT, and Silk Suspension classes.
  • Life Pilates Studio may take photos, videos, or other forms of media during class for promotional and instructional purposes.
  • If a member does not wish to be documented, please inform the Customer Relationship Officer (CRO) before the class starts, especially for members who remove their hijab during class.
Keeping It Clean & Comfortable

The studio is a shared space. By maintaining the cleanliness and comfort of the studio area, we can create a comfortable environment for all members.

  • Therefore, members are PROHIBITED from bringing food, colored beverages, and smoking throughout the Life Pilates Studio area.
  • To maintain everyone’s comfort and safety, members are NOT permitted to bring children under 12 years old into the studio area. We ask for the understanding and cooperation of all members.

FACILITY INFORMATION Studio Sutami/Lengkong

Facility Information

To help you stay comfortable while in the studio, here are several things to note when using the facilities:

  • Members using the Shower Room facility are expected to bring their own towels.
  • Drinking water is available through the dispenser for use with a personal tumbler.
Powder Table

Several facilities are available for use while in the powder table area. After use, please return the facilities to their designated place. The hair straightener and skincare available at the powder table are facilities specifically for members and are NOT permitted to be taken out of the area.

Locker Usage

Lockers are provided to help you store your belongings while attending class. After use, please make sure the locker is emptied and returned to its original condition.

  • Life Pilates provides lockers for storing members’ personal belongings.
  • Lockers use a padlock locking system, which can be brought by the member or purchased through the Front Desk.
  • The padlock used for the locker MUST be taken back by the member after use.
  • The locker must be emptied and returned to its original condition.
  • Members are responsible for their stored personal belongings, and Life Pilates is NOT responsible for any loss or damage to belongings.
Lost & Found

If an item is left behind, members can check with the Life Pilates team through the available channels.

  • Life Pilates provides a Lost and Found facility for items left behind.
  • Members can ask about or check for found items through the Front Desk and Admin Chat.
  • Items that are NOT collected within 3 months are outside our responsibility.

FACILITY INFORMATION Life Pilates Pop Up Studio — Anata Soekarno Hatta

Facility Information

Soetta Studio has different facility regulations from other studios. Please take note of the facilities available while in the studio area.

  • Soetta Studio does NOT provide locker and Shower Room facilities.
  • Members are responsible for taking care of and storing their respective personal belongings while in the studio area.
Studio Area
  • Floor 1, including the outdoor area, is a unisex area and can be used by all members.
  • Floor 2 is designated exclusively for women (Women Only).
Lost & Found

If an item is left behind, members can check with the Life Pilates team through the available channels.

  • Life Pilates provides a Lost and Found facility for items left behind.
  • Members can ask about or check for found items through the Front Desk and Admin Chat.
  • Items that are NOT collected within 3 months are outside our responsibility.
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